Overview

At Clinica Hispana W 34, we respect the dignity and independence of our guests and we are committed to providing full and equal access to everyone who visits our facility and website. Accessibility Here’s what you can expect from us:

Communication

We are dedicate to effective communication with our guests and offer auxiliary aids and services at no charge to ensure this. Operator Relay Service calls and Teletypewriter (TTY/TDD) calls through 711 are welcome just like traditional phone calls.”.

Website Access

We strive to develop and update website content using the latest technologies to ensure effective communication. Also full access for persons with disabilities. Our efforts include meeting online usability and design standards, such as the Web Content Accessibility Guidelines 2.1 by the W3C. We also adhere to the requirements of the Twenty-First Century Communications and Video Accessibility Act of 2010.

Assistive Devices

Our customers and guests are welcome to use their own personal assistive devices to access our merchandise and services. If an assistive device or technology is incompatible with our facilities, we will work with our customers and guests to provide full and equal access through alternative measures.

Companions and Service Animals

Companions, guide dogs or other service animals are welcome to accompany guests with disabilities while visiting our facility. We will also sensitively, respectfully and discretely provide personal assistance when requested.

Interruption of Services

If we are temporarily unable to offer any special facilities or services that assist customers and guests with disabilities, we will immediately provide notice of this interruption and the anticipat time when these services will be resume.

Training of Accessibility

Our entire staff at Clinica Hispana receives ongoing and documented training in order to properly communicate with and provide sensitive, bilingual, helpful and respectful assistance to our customers and guests with disabilities.

Modification of Policies or Procedures

We will make reasonable modifications to our policies or procedures when it is necessary to provide our customers and guests with full and equal access to our facility, website or communications channels. We are continuously working to improve the accessibility of content on our website. If you are looking for mouse and keyboard alternatives, speech recognition software such as Dragon NaturallySpeaking may help you navigate web pages and online services. This software allows the user to move focus around a web page or application screen through voice controls.

Customer Feedback

We actively encourage the participation of all customers and guests in our feedback process. In addition to sharing your comments in person, you may also contact us by:

Mail:
4520 W 34th St, Houston, TX 77092

Email:
corderoenma@icloud.com

If you feel that these standards have not been maintained in your situation, please let us know by calling: (832) 649-5955 we gladly accept TRS calls.

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